NORTH LIBERTY, Iowa, December 14, 2017 (Newswire.com) - Over the past two decades, David Chasse of North Liberty, Iowa has owned and operated the successful business called The Birthday Company.
The company is a fulfillment service dedicated to specializing in customer appreciation gifts. Chasse and his firm automatically send personalized birthday, anniversary, and other holiday cards and presents to the client's customer database.
Clients of Chasse, depending on the level of service they sign up for, will be able to send their customers these gifts and cards on essential days throughout the year. Once the client puts the information about the customer into the database, The Birthday Company does the rest.
What makes The Birthday Company unique is that there are no contracts. Even better, there are no setup or service fees. And no minimum amount of clients are required to use Chasse's services.
When it comes to pricing of gifts and cards, Chasse's business offers packages and holiday gifts ranging from $2.95 to $55.95. The flexible prices let any business, large or small, set a budget on the size of the present.
Also, The Birthday Company has dozens of client birthday and holiday cards and gifts to offer. This amount of offerings allows clients to receive a different package each time around. The Birthday Company will make sure each client does not receive the same gift twice.
Here are three more reasons why small and large business should utilize David Chasse's firm, The Birthday Company.
Emphasizing Customer Retention Importance
The Birthday Company has helped companies bridge the relationship with their clients. This thought and service allow businesses to retain clients for years.
According to recent studies, acquiring new customers can cost almost five times as much as the amount of gaining new customers.
Also, companies that saw a two-percent increase in client retention see the same effect as decreasing their customer base by 10 percent. It's important to show clients how much you appreciate their business.
When it comes to word of mouth from clients, a good or bad review can have lasting effects. A disgruntled customer will tell between nine to 15 people about their bad experience. On a more significant level, about 13 percent of unsatisfied customers will discuss their experience with more than 20 people.
Easy to Use Web Portal for Clients
A company can sign up for The Birthday Company via their website. Once a company signs up, they can immediately input their client list.
The list consists of names, dates, addresses, and gift preferences. Plus, they can customize their budget with each gift.
When in the portal, companies can also set reminders for important dates coming up. These reminders will allow companies to fix their budget and customize the gift before The Birthday Company sends it.
Every company has access to the web portal and can be updated when the company sees fit.
Customized High-Resolution Signature Attached To Products
Lastly, one unique service provided by The Birthday Company is their high-resolution image for the signature. Companies can upload their actual autograph to put on cards and packages.
The image is then put on all cards and packages, therefore eliminating the unnecessary middleman.
No longer will each company have to wait for the other to send back a package for a signature. The high-resolution autograph is printed and appears to come straight from the company itself.
No longer will company staff and CEOs have to worry about signing their name on multiple packages. Everything is done online and in-house at The Birthday Company.
This service is just another reason why The Birthday Company is leading the way when it comes to helping companies show appreciation to their customers.
Media Contact:
Eric Blankenship
Eric@netreputation.com
786-332-6554
Source: Web Presence, LLC
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