North Liberty, Iowa, January 23, 2018 (Newswire.com) - The critical area of business has become the ability to retain customers. As the economy changes, more money goes into gaining new customers than it is to keep current ones. North Liberty, Iowa resident David Chasse has allowed companies to provide the unique touch to customers through his business called The Birthday Company.
Recently, Chasse announced that his business would be adding new designs and gifts for his clients. These additions to the already long list of services make The Birthday Company the goto business for customer retention.
"It's imperative for companies to give importance to keeping their current clientele," says Chasse. "This small attention to details can go a long way to keeping clients."
Chasse is proud of the services and gifts he offers to his clients. Bridging the gap between small and large companies with their clients has become more critical in recent years.
The creative decisions Chasse continues to make has turned The Birthday Company into a successful firm. Being able to change the offerings to his clients has allowed the company to expand quickly.
"Appealing to our current clients and also new clients has become our main goal," David Chasse explains. "We want to make sure every gift is unique. Having new designs and gifts has become a regular addition to our list."
The main reason why companies turn to Chasse and The Birthday Company is trust. A long list of corporations has put their faith in Chasse to make sure their current clients keep their business with them.
There are certain aspects of the services from The Birthday Company that has earned faith from companies all over the world. One point has been the fact that not one gift is the same. Also, no matter how many times a customer receives a birthday, holiday, or special occasion gift or card, it will be unique to that date.
It's this personal touch that sets The Birthday Company apart from similar businesses. But that's not all. Also, these same companies have boasted other vital elements of Chasse's business.
Furthermore, the easy access to the online portal of The Birthday Company and uploading of addresses is quick. Plus, it's free to sign up and create an account. There are no service or signup fees. Also, customers only pay for the gifts and cards they order throughout the year.
Also, once a company signs up, they can easily upload their database of addresses and dates to the server. Once the upload completes, dates and gifts can become customized. Plus, the reminder system will send an email to the company. Also, this reminder allows them to make changes promptly. This method allows the company to set their budget within each client and gift.
"New customers cost almost ten times more than current customers," says Chasse. "Because the bottom line has become more significant in recent years, companies are stressing the importance of keeping current clients."
Also, another great feature of The Birthday Company has become the high-resolution signatures. These are placed on different cards and packaging. Eliminating the need to send gifts to the client and back to Chasse saves money and time. Because of the image, it adds a personalized touch to every gift that comes from The Birthday Company.
"We promise every gift that comes from our company will provide notification on both sides of the spectrum," says Chasse. "The companies we serve are happy with the gift, and the customer feels important and wanted by the company we provide services for on a regular basis. The proof is in the reviews from our clients from the past few years. They are all satisfied with the services we have provided."
You can read more about Chasse and The Birthday Company on their website here.
Media Contact:
Eric Blankenship
Eric@Netreputation.com
786-332-6554
Source: Web Presence, LLC
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